Get in Touch

Contact Us

For business inquiries, customer service, or general questions, please use the contact information below.

 
Contact Section - Professional Style
Business Email
Send us an email anytime
contact@proluxary.com
Business Phone
Call us during business hours
+852 9290 7792
Office Location
Visit our Hong Kong office
Unit 903D, 9/F.
Cameron Commercial Centre
Causeway Bay, Hong Kong

Company Information

Legal Name
ProLuxury Limited
Registration
Hong Kong SAR
Business Type
E-Commerce Retail
Business Hours
Monday - Friday
9:00 AM - 6:00 PM
(Hong Kong Time / GMT+8)
Response Time
We aim to respond within:
1-2 Business Days
For all email and phone inquiries

Customer Service

For order-related inquiries, please include your order number in your message to help us assist you more efficiently.

Common Inquiries
Order Status & Tracking
Product Information
Returns & Refunds
Shipping Information
Payment Questions
Technical Support
Ready to Get in Touch?

We're here to help with any questions or concerns you may have.